Returns & Exchanges
At Outdoor DĂ©cor, we want you to love your exterior living space, which is why we offer a 30-day return policy on all eligible items in their original condition. If your patio furniture, lighting, or garden accents aren't a perfect fit, we are here to help simplify the return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
- 3.Package with Care
Securely pack the items in their original packaging to ensure they are protected from damage during transit.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt at our warehouse.